Privacy Policy

Privacy Policy for Twisted Illusions Lighting

Effective Date: December 12th 2024

This Privacy Policy describes how Custom Illusions Lighting ("we," "us," or "our") collects, uses, and shares information about you when you visit our website twistedillusionslighting.com (the "Site") or use our services related to custom motorcycle lighting. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect information from you in several ways, including: 

• Information You Provide Directly: 
  • When you contact us through our website, email, or phone, we collect your name, email address, phone number, and any other information you choose to provide.
  • When you request a quote or place an order, we collect your name, address, payment information, and details about your motorcycle and desired lighting customizations.
  • When you subscribe to our newsletter or other marketing communications, we collect your email address.
  • When you create an account on our website, we may collect your name, contact information, and preferences.
• Information Collected Automatically: 
  • We may collect information about your use of the Site, such as your IP address, browser type, operating system, and browsing behavior. 
  • We may use cookies and similar technologies to collect information about your preferences and activities on the Site. 
  • We may use analytics tools to help us understand how visitors use our website.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services, including processing orders, responding to inquiries, and providing customer support. 
• To personalize your experience on the Site and provide you with relevant content and offers.
• To communicate with you about our products, services, and promotions.
• To improve our website and services.
• To comply with legal obligations. 
• To analyze website traffic and trends.

3. Sharing Your Information

We may share your information with:

• Service providers who assist us with website hosting, payment processing, shipping, and other business operations.
• Marketing partners who help us deliver targeted advertising and promotional materials.
• Law enforcement or government agencies when required by law or to protect our rights and safety.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company. 

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site. 

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. 

6. Your Choices

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. 
• You can update your account information by logging into your account on the Site.
• You can control cookies through your browser settings.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at twistedillusionslighting@gmail.com